HEALTH FACTORS

Help Center

Frequently Asked Questions (FAQ)

What is Health Factors?

Health Factors offers evidence-based coaching and access to premium supplements to support your holistic wellness journey

Who can use Health Factors?

Our services are designed for adults looking to improve their health naturally through nutrition, supplements, and lifestyle changes.

How does the coaching process work?

You’ll start with an assessment, receive a personalized plan, and get continuous support through one-on-one sessions or online check-ins.

How often should I meet with my coach?

Most clients benefit from 2–4 sessions per month, depending on their goals and plan level

Can I pause or cancel my plan?

Yes, you can adjust or pause your plan anytime. Simply contact our support team for assistance

Do coaching sessions include supplement recommendations?

Yes. Coaches often suggest professional-grade supplements as part of your customized wellness plan

Do I need a medical prescription to buy supplements?

No, but we recommend consulting with one of our certified coaches to find the best protocol for your needs.

How can I place an order?

Once you have a Fullscript account, you can order directly from your practitioner’s recommendations or explore approved products.

How long does delivery take?

Orders typically arrive within 3–7 business days, depending on your location.

Can I return or exchange a supplement?

Returns are handled directly through Fullscript’s policy. Visit Fullscript Support for details.

Where do the supplements come from?

All products are provided through our Fullscript store — trusted by healthcare professionals for their verified, high-quality brands.

How can I track my supplement order?

Once your order is placed, you’ll receive an email confirmation with tracking details directly from Fullscript

Are your supplements safe?

We only partner with professional-grade brands verified for purity, potency, and research-backed formulations.

How do I book a coaching session?

You can schedule a free consultation through our Health Coaching page or contact us directly via the form below.

Can I cancel or reschedule my session?

Yes. Please contact us at least 24 hours in advance to reschedule your session.

 

Get in Touch

Have a question or want to learn more about our coaching programs and supplements?
We’d love to hear from you  let’s start the conversation.

I’m interested in…

Telephone

(319-775-5272 )

email

Email

support@healthfactors.net

calendar, alert, notification, date, appointment

Coaching Hours

By appointment only book your session online

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