Last Updated: October 2025

1. Introduction & Scope
At Health Factors, we deeply value your privacy. This Privacy Policy governs how we collect, use, store, and protect your personal information and health data when you use our website, services, or interact with us.

2. Personal & Health Data Collection
We may collect:

• Basic personal info (name, email, phone) when you sign up or contact us.

• Sensitive health-related data (symptoms, supplement usage, biometrics) only with explicit consent.

• Usage & technical data (IP address, browser, device, pages visited).

3. Purpose & Legal Basis
Your data is used to:

• Provide and personalize our services.

• Process orders, subscriptions, auto-refill, payments.

• Communicate updates, offers, wellness content (only if you consent).

• Improve and analyze our platform.

4. Data Sharing & Third Parties
We do not sell your personal or health data. We may share data only with trusted service providers (payment processors, analytics, email services) under strict confidentiality agreements.
If you engage coaching with third parties, limited data may be shared for that purpose, with your consent.

5. Auto-Refill / Subscription Terms
If you enroll in an automatic refill program:

• You authorize recurring charges to your payment method.

• You may modify or cancel auto-refill before it’s processed.

• Any changes to discount pricing for your auto-refill may apply to new shipments.

6. Data Security & HIPAA Compliance
We employ encryption (SSL/TLS), access controls, employee confidentiality agreements, regular security audits, and other technical and organizational measures to protect your data.
As applicable, we act as a Business Associate under HIPAA (or relevant laws) with respect to protected health information.

7. Your Rights
You have the right to access, correct, delete your personal data (subject to law), withdraw consent, and object to processing in certain cases.
To exercise these rights, contact us at support@healthfactors.net.

8. Updates & Modifications
We may update this policy periodically. We will notify you of significant changes and provide the new effective date.

use implies agreement.